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Harm Reduction Sites

Your site must be pre-authorized by the regional Health Authority to receive and distribute supplies.

Important to Remember

Many supplies have an expiration date. This should always inform supply use and distribution. Good supply management systems help reduce waste and save money.

Suppliers and product names may occasionally change. To ensure that your harm reduction supply order is filled in a timely manner, please use the most recent version of the Supply Requisition Form.

How to order harm reduction supplies

  • Get approval by your regional Health Authority
  • Complete the Supply Requisition Form
      Minimum Order Size

      We recommend that you order in bulk every 3 months or longer to meet the Minimum Order Size. The distributor charges additional handling fees for small orders. If you failed to meet the Minimum Order Size, BCCDC might fax back the form with instructions to “increase your order” and your order might be delayed.

      Notice of Volume Increase

      You must provide notice 6 months in advance if your order increases by more than 30% from the previous year. Talk to your Health Authority representative to ensure no disruptions occur.

      Keep your information current

      Ensure your Health Authority rep is informed of changes to contact information to avoid the requisition form from not being processed.

  • Send form by Monday to receive supplies that week

      Otherwise, your order will not be processed until the following week.

  • Check your order upon delivery

      Ensure that you receive the correct quantity and that the supplies reach you in good condition. If you notice any discrepancy, or have any questions or concerns, please call (604) 707-2517. 

  • Dealing with Faulty Supplies

      If you have received faulty supplies, please provide the BCCDC with the following details:

      o   product code

      o   lot/serial #

      o   site contact name and contact info

      o   description of the problem

      o   availability of samples

      For faulty Harm Reduction supplies, please email details to harmreduction@bccdc.ca and CC your local Harm Reduction Coordinator. 

      You may be contacted directly by Stevens should they require  further information or need to arrange a sample to be returned to their warehouse. 

  • Faulty or damaged supplies should never be distributed. Make sure you replace these products with new supplies.

Tips to Reduce Waste

'First in, First Out'

Store new products to the back and bring old products to the front. This way you’ll remember to use older products first so they don’t expire.

Know what to order and how much

Know your community and track your supply usage. We encourage you to order once every three months for all of the supplies you need.

Have a system

Ensure more than one person is trained how to order and manage supplies. It’s still important to designate one person to be in charge to avoid duplicate orders.