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Peer Engagement

Peers are the experts in their own experience and provide important perspectives and a reality check.

Background

A peer can be defined as a person with equal standing in a community who share a common lived experience1. Experiential workers use their lived experience with substance use in their professional work.

Experiential worker engagement uses a community-based approach to decision making, as engaging the community in the process is far more likely to lead to effective and acceptable service delivery.

Experiential worker engagement can address equity of harm reduciton services and interventions by fostering communication, building trust, increasing knowledge and reducing stigma and discrimination to reduce barriers and increase utilization of services. 

 

  1. Ti L,Tzemis D, Buxton JA. Peer engagement in the context of policy and program development: A review of the literature Substance Abuse Treatment, Prevention, and Policy (2012) 7:47 http://www.substanceabusepolicy.com/content/7/1/47   

The Peer to Peer (P2P) Project

Experiential Workers, or peer workers with lived/living experience, are important service providers that play a crucial role in supporting individuals that use substances in overdose response situations. These situations are stressful and can have lasting social, mental and emotional impacts for Experiential Workers. Unlike other healthcare providers and first responders, Experiential Workers often lack access to institutional or occupational mental health support.

The Peer2Peer (P2P) project aims to identify, implement and evaluate peer-led support interventions that would be valuable and effective for Experiential Workers. 

Eight peer-led focus groups (needs assessments) were conducted between November 2018 and March 2019 across the lower mainland and Vancouver Island. Three major themes were identified from the needs assessment and formed the basis of the intervention model, “ROSE”; R-Recognition, O-Organizational Support, S-Skill Development, and E-for Everyone. Implementation of this intervention is currently being piloted at two organizations: RainCity Housing in Vancouver and Fraser regions, and Solid Outreach in Victoria. 

The videos below summarize the P2P project and the key components of the ROSE model. 

The Peer2Peer Project (Video)

ROSE: A Peer-Developed Model for Supporting Experiential Workers in Overdose Response Environments (Video)

To increase recognition for the crucial work done by experiential workers in overdose response settings, a video featuring ‘a day in the life of a peer’ has been developed. This video highlights stories of experiential workers’ lived experience within communities that use substances.

#PeerLife (Long)

#PeerLife (Short)

'Peers' - A ​song written by Tracy Scott and Kat Wahamaa

Templates for Other Organizations

The ROSE model can be implemented by organizations across Canada to better support experiential workers in their roles. The Best Practice Manual for Supporting Peers/ Experiential Workers in Overdose Response Settings consists of documents and resources created by experiential workers that can be tailored and implemented at different organizations:

Publications

Follow The P2P Project on Facebook, Instagram and Twitter!  

The infographics below illustrate the impact of the various knowledge products of the Peer2Peer project:

Dual Public Health Emergencies in BC

We are in the midst of a dual public health emergency in BC. Peers/experiential workers have been at the forefront of the opioid crisis over the last 4 years.

Below are resources for experiential workers:

Overdose Response

OD Response Guidelines in Light of COVID-19 Finalized June 2nd, 2020

Harm Reduction and Overdose Response During COVID-19 (Combined Video)

    1. How to Respond to an Overdose During COVID-19 (Video)
    2. How to Place Someone in Recovery Position (Video)
    3. How to Use and Dispose of PPE During COVID-19 (Video)


Oximeter Guidelines 

Using an Oximeter During an Overdose Finalized: June 12th, 2020 

How to Use a Pulse Oximeter (Video)

Evaluation of the Use of Pulse Oximeters to Supplement Overdose Response in BC (Nov 2020)

COVID-19 Supports

COVID-19 Support Guide for Marginalized Individuals in BC Last Update: Nov 4th, 2020

Compassionate Action: An Anti-Stigma Campaign

The Compassionate Action modules are a series of interactive case study videos about stigma and discrimination experienced by People Who Use Drugs (PWUD) and an accompanying reflection/discussion guide. The videos are based on real life experiences of PWUD, and build up on the Compassionate Engagement modules. The modules are designed to engage PWUD and the people who provide services to them, such as health care and frontline service providers, first responders, and organizational managers. Recognizing that many service providers have lived or living experience of substance use, the modules can be adapted to meet local needs and situations. Thus, the modules are intended to bring PWUD and other providers together to encourage collaboration and mutual respect.

The content for these videos was developed collaboratively by the Peer-2-Peer team, Cultural Safety team, and PEEP. 

How does the campaign work?

The Compassionate Action campaign consists of five modules, each highlighting a different context where PWUD often experience stigma. The guide for the Compassionate Action modules (COMING SOON!) provides suggestions on what to consider while watching the video, a brief video clip, followed by prompts for a discussion between PWUD and service providers, ideally led by a facilitator in a physical or virtual classroom setting. Questions for individual reflection are also provided in case some people review the videos independently. It is not necessary for individuals/ groups to complete all the modules; one may select the modules relevant to them.

The modules in the Compassionate Action series include:

Scenario

Key Message

Hierarchies of Acceptable Substances and Modes of Ingestion

Don’t judge those who use substances. Acknowledge your privilege. Be compassionate.

PWUD and Employment

You don't always know the whole story. Be compassionate.

Inequity faced by Peer Workers within Workplaces

Experiential workers are the best people to connect with their community. Be compassionate

PWUD and Primary Care

The only shameful thing about substance use is the stigma attached to it. Be compassionate.

Peer Worker Interactions with Other Professionals

People who use substances are the experts in responding to overdoses. Be compassionate.

 

There is No Authority but Yourself

BCCDC’s Reader and Guide to Drug User Self Determination and Organizing 

There Is No Authority but Yourself is a compilation of various resource documents into one extensive reader with the primary focus being on organizing as a drug user group. Topics included are: harm reduction 101; decolonization and harm reduction; how to register as a harm reduction supply distribution site; opiate overdoses, naloxone, and how to register as a Take Home Naloxone site; how to run a pop-up overdose prevention service site (both injection and inhalation); tools for running a drug user group (including how to register as a society); income clawback exemption information; information on the mental health act; and information on safe supply.

This document is living, meaning that some of the information may need revisions or may not be totally up to date. If there are corrections that need to be made, please email harmreduction@bccdc.ca. 

Compassion, Inclusion & Engagement (CIE)

The Compassion, Inclusion and Engagement initiative (CIE) is a provincial collaboration between FNHA and BCCDC that works closely with regional Health Authorities to support innovative local improvements in harm reduction service.  CIE facilitates community based dialogues across BC that provide opportunities to build capacity and develop networks across and within health services and community agencies to foster and promote accessible, inclusive and culturally safe harm reduction services through ongoing peer engagement.

CIE recognizes that some people experience multiple barriers when accessing services such as racism, poverty, and concurrent mental health and substance use issues and is working to address these by supporting equitable and culturally safe processes and practices. With leadership support, engaging people who use harm reduction services and their network of peers in service design, delivery and evaluation has been identified as an effective strategy to address stigma and discrimination by building respectful relationships and shared understanding[1].  Through the engagement process, CIE has learned that harm reduction services built on trust, respect, understanding and acceptance provide a safe and welcoming environment where people who use drugs are accessing harm reduction supplies and services most often. 

[1] Learning from each other: Enhancing community-based harm reduction programs and practices in Canada.  Canadian AIDS Society and the Canadian Harm Reduction Network.  2008.

CIE Semi-annual Reports

2018 2019 CIE Annual Report

Jan 2017 CIE Semi-annual Report

July 2017 CIE Semi-annual Report

Peer Engagement and Evaluation Project (PEEP)

The Peer Engagement and Evaluation Project (PEEP) is an innovative initiative to ensure everyone across the province has access to harm reduction services. 

The goal of PEEP is to establish an enhanced peer engagement network with best practice recommendations so service providers BC-wide can work with peers in their communities to better meet local needs. This project builds on existing peer relationships and explores new ways for more meaningful, ongoing dialogue. 
 
A full list of resources developed by the PEEP team, including past presentations, can be accessed on BCCDC's Peer Engagement and Evaluation page.
 
See the Community Based Research Report on Peer Work which summarizes findings and recommendations from a study on Peer Work in BC (June 2020).
 
 

PEEP Consultation and Advisory Board

Previously the Peer Engagement and Evaluation Project, the PEEP Consultation and Advisory Board is continuing their work as Provincial consultants to inform and advise on harm reduction services and peer initiatives including, but not limited to, harm reduction policies and documentation.

The goal of the PEEP Consultation and Advisory Board is to inform and enhanced peer engagement with best practice recommendations so service providers BC-wide can work with peers in their communities to better meet local needs. This board builds on existing peer relationships and explores new ways for more meaningful, ongoing dialogue with service providers and community partners.