For Registered Sites
This area is for harm reduction sites that are registered in one of our programs. Please visit our program pages for more information including how to register.
For registered sites, please see below for any current site alerts and how to report faulty supplies.
Alerts for Registered Sites
We recommend sending orders in via e-mail rather than by fax to ensure receipt.
Upcoming Change to Order Processing Schedule
THN/FORB orders will not be processed the week of June 27th, due to the statutory holiday.
Deliveries may likely take longer than usual and sites are encouraged to place orders by END OF DAY Wednesday June 23rd for processing Thursday June 24th. Please contact/indicate if urgent, otherwise orders will resume on Thursday July 8th.
How to Report Faulty Supplies
If you have received faulty supplies, please provide the BCCDC with the following details:
o product code
o lot/serial #
o site contact name and contact info
o description of the problem
o availability of samples
You may be contacted directly by the BCCDC pharmacy or by Stevens should they require further information or need to arrange a sample to be returned to their warehouse.